AnswerVan.com

One-van plumbers · answering service

One-van plumbers · answering service

A plumber answering service that still sounds like your shop.

Built for one-van plumbers. Keep the cell on the van. When you’re under a sink, in a crawlspace, or elbows-deep in a water heater, we answer like the plumbing company and text you the lead.

A plumber under a kitchen sink, phone ringing on the floor.

This is the text you get instead of a voicemail.

Mike Chen

emergency

Burst pipe under the kitchen sink — water on the floor

123 Oak St, Austin · (512) 555-0199

“Side gate unlocked. Shutoff in the garage.”

12m ago

Dana Ruiz

today

No hot water, tank is 12 years old

88 Barton Springs Rd, Austin · (512) 555-0412

“Apartment 4B. Manager code 4455.”

47m ago

Priya Shah

today

Main drain backing up into the tub

4107 Guadalupe St, Austin · (737) 555-0104

“Dog in the yard — knock first.”

2h ago

Most “plumber answering services” are generic receptionists with a contractor checkbox. They will take a message. They will not hold the caller. They will not know flooding.

What a plumber dispatcher actually does

They talk like a person at your shop. Burst pipe, backup, no water — they know what is an emergency and they do not quote a price.

A kitchen flood does not wait for you to wipe your hands. If it rings twice and dumps to voicemail, that job is gone.

Keep the number on the van

Customers keep calling the cell that’s on Google and the door. You dial star codes. Missed-only, or every inbound call. $39/mo. 250 answered minutes, extra hour $15.

Questions shops actually ask

Is this an answering service for any plumbing company?
No. One-van plumbers, owner still on the tools. Crews with a CSR already have a phone person.
Do I get a new number on the truck?
No. Forward the cell you already have.

Keep reading

Also: Missed-call answering for one-van plumbers · Forward your cell.